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This white paper will examine both traditional cost-based Key Performance Indicators (KPIs) and value-adding KPIs that will help you better align AP with the wider business.
Traditionally, the success of Accounts Payable (AP) automation is measured in savings created from headcount reduction. While it is an important metric, there are other metrics that will help determine whether AP automation is benefitting not just AP, but the wider business.
As AP departments and finance shared services mature, they are being looked at not just as transactional centres, but also as a source of business intelligence that can provide strategic insight.