Canal and River Trust implemented SAP as their ERP in 2003. In 2004 their Accounts Payable (AP) team moved to a new Shared Service Centre in Leeds.
As a part of the move, the AP department was reduced from 9 to 5 full time equivalents, giving the business the starting point in their drive for efficiencies.
In 2006, the business started their search to look for more ways to gain greater efficiencies, but cost, and historical Optical Character Recognition (OCR) restrictions were a challenge.
The main business requirements were a scanning solution with true OCR and real-time, certified, integration with SAP. The systems look and feel, easy configuration and installation, and professional support were also important drivers.
"We now have a controlled and efficient accounts payable function that allows us to process a high volume of invoices and expense forms, and enable us to drive significant business value.”
Mick Crowder, Head of Shared Service Centre
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